Chasing
Increasing time or stakes to recover a previous loss.
08.08.26PLAY WITH LIMITS
Responsible Play and Account Controls
Set a fixed money limit and an end time before you open a game. Treat the full amount as entertainment spending that may be lost. Do not borrow, use essential money or continue to recover a loss. If you hide play, feel anxious or break your own limits, stop and ask account support for available restriction or closure options.
CHECK FIRST
This service is for adults aged 18 and over. Availability and legal eligibility depend on your location; confirm current local requirements before participating.
01 / COMPARE
Turn a limit into an action
Write down the decision before play begins.
| Limit | Example action | Stop signal |
|---|---|---|
| Money | Use one fixed entertainment amount | The set amount is spent |
| Time | Set an alarm and end time | The alarm sounds |
| Frequency | Choose play-free days | You open the app on a rest day |
02 / ACTION
Build a safer session
Make the decisions while you are calm.
- 01
Check eligibility
Participate only if you are an adult and legally eligible where you are.
- 02
Choose an affordable amount
Do not use rent, bills, savings, credit or borrowed funds.
- 03
Set an end time
Use an alarm and stop even if the last result was a loss.
- 04
Disable fast features
Avoid autoplay or rapid repeat when it weakens your awareness.
- 05
Review the session
Record time and total spend without judging individual results.
- 06
Take action early
Ask for a cooling-off period, restriction or closure when needed.
03 / CHECK
Warning signs to take seriously
A problem can develop before a large financial loss. Pay attention to behaviour, mood and secrecy as well as the amount spent.
Hiding
Concealing play, payments or account use from people you trust.
Impact
Missing work, sleep, bills or relationships because of play.
04 / CHECK
What to do when a limit breaks
Stop the current session, move remaining money away from easy access and tell someone you trust. Ask support what account controls are available and seek local professional help if the behaviour continues.
Immediate
Close the app and do not make another deposit.
Account
Request cooling-off, limits, restriction or closure options.
Personal
Share the situation with a trusted person and seek qualified support.
FAQ / QUICK CHECK
Common questions
Use the current app, account and cashier details when they differ from an older message or screenshot.
What is a safe spending limit?
Use only an amount you can lose without affecting bills, savings, debt payments or other commitments.
Why should I set a time limit?
Fast play can reduce awareness. A fixed end time makes the stop decision before emotion affects it.
What is chasing a loss?
It means continuing or increasing stakes in an attempt to recover previous losses. Stop instead.
Can I ask for an account break?
Ask support which cooling-off, restriction or closure controls are currently available for your account.